In order to provide better customer service, please include your first name, last name, email address that your SAFE account is registered with, and if known, your SAFE ID in the email request for service.
If you do not know your registered email address or SAFE ID you may be better served by calling (877) 644-6338 to speak to a customer service representative during the hours of 7 a.m.-6 p.m.
At no time should confidential personal information such as any part of a Social Security number, state ID number, Date of Birth, identification documents, or other sensitive personally identifiable information be sent via email.
If confidential personally identifiable information is required to complete your request for assistance the support representatives will ask for the information over the phone.
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